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privacy policy

Privacy Policy

Step Beat

Effective Date: [02/19/2025]

Welcome to Step Beat! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect different types of information when you use our website, including:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

Non-Personal Information: IP address, browser type, device information, and browsing behavior on our site.

Cookies and Tracking Technologies: We use cookies to enhance user experience and track website activity.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders.

Provide customer support and respond to inquiries.

Improve our website, products, and services.

Send promotional emails and updates (you can opt out anytime).

Prevent fraud and enhance security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share information with:

Service Providers: Payment processors, shipping companies, and marketing platforms.

Legal Requirements: If required by law, to enforce our policies, or protect rights and safety.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage users to take precautions.

5. Your Rights & Choices

Access & Correction: You can request access to or correction of your personal data.

Opt-Out: You may opt out of promotional emails by following the unsubscribe link.

Cookie Preferences: You can adjust your browser settings to control cookies.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Step Beat

Email: [Insert Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

By using our website, you consent to the terms of this Privacy Policy.

Return and refund policy

Return and Refund Policy
Step Beat
At Step Beat, we value your satisfaction and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we offer a return and refund policy as outlined below.

1. Return Eligibility

You may return an item if:

It is unused, in its original packaging, and in the same condition as received.

The return request is made within 2 to 5 days of receiving the item.

It is not a non-returnable item (e.g., personal care products, gift cards, or sale items).

2. Return Process

To initiate a return:

Contact our support team at stepbeat14@gmail.com with your order details.

Wait for approval and return instructions.

Ship the item back using a trackable shipping method at your expense.

Once received and inspected, we will notify you about the approval or rejection of your return.

3. Refund Policy

Approved refunds will be processed within [Insert Number] business days to your original payment method.

Shipping fees are non-refundable.

If the item was purchased on sale, only the amount paid will be refunded.

4. Exchanges

We only replace defective or damaged items. If you need an exchange, contact us at [Insert Email] with proof of damage.

5. Late or Missing Refunds

If you haven’t received your refund after the stated period:

Check with your bank or credit card provider.

If the issue persists, contact us at stepbeat14@gmail.com.

6. Contact Us

For any return or refund inquiries, please reach out to us at: Step Beat
Email: stepbeat14@gmail.com
Phone: 03208464002

By purchasing from our website, you agree to this Return and Refund Policy.

Terms of service

Terms of Service
Step Beat
Welcome to Step Beat! By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

1. Use of Our Website

You agree to provide accurate and complete information when making a purchase.

Unauthorized use of this website may result in legal action.

2. Product Information & Pricing

We strive to ensure that all product descriptions and prices are accurate; however, errors may occur.

Prices are subject to change without prior notice.

We reserve the right to limit quantities or discontinue products at any time.

3. Orders & Payments

All orders are subject to acceptance and availability.

We accept various payment methods, and all transactions are securely processed.

If a payment is declined or unauthorized, we reserve the right to cancel the order.

4. Shipping & Delivery

Shipping times are estimates and may be affected by external factors.

We are not responsible for lost or delayed shipments due to incorrect address details.

5. Returns & Refunds

Our return and refund policies are outlined separately.

Items that do not meet return eligibility criteria will not be accepted.

6. Limitation of Liability

Step Beat is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

We make no warranties, express or implied, regarding product suitability.

7. Intellectual Property

All content on this site, including images, text, and logos, is the property of Step Beat and may not be used without permission.

8. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with the effective date.

9. Contact Us

For any inquiries about our Terms of Service, please contact us at: Step Beat
Email: stepbeat14@gmail.com
Phone: 03208464002

By using our website, you agree to abide by these Terms of Service.

Shipping policy

Shipping Policy
Step Beat
At Step Beat, we strive to deliver your orders promptly and securely. Please read our shipping policy to understand our shipping process and timelines.

1. Processing Time

Orders are processed within 3 to 5 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Custom or pre-order items may require additional processing time.

3. Shipping Charges

Shipping costs are calculated at checkout based on weight, destination, and shipping method.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order through our website or the carrier’s tracking system.

5. Address Accuracy

Customers are responsible for providing accurate shipping details.

We are not liable for orders shipped to incorrect addresses due to customer errors.

6. Lost or Delayed Shipments

If your package is delayed or lost, please contact the carrier first.

If the issue persists, reach out to us at stepbeat14@gmail.com for assistance.

7. International Shipping

Customers are responsible for any customs duties, taxes, or import fees.

Shipping times vary based on customs processing in the destination country.

8. Contact Us

For any shipping-related inquiries, please contact us at: Step Beat
Email: stepbeat14@gmail.com
Phone: 03208464002

By placing an order on our website, you agree to this Shipping Policy.